Customer Service Inventory - Sample Questions

For the following questions click one of the answers given for each -

1. You always get along with people who are hard to please
Definitely Yes
Probably Yes
Probably No
Definitely No

2. You get tremendous satisfaction out of serving others
Definitely Yes
Probably Yes
Probably No
Definitely No

3. A good fight can clear the air
Definitely Yes
Probably Yes
Probably No
Definitely No

4. You care more about other people's feelings than you do about your own
Definitely Yes
Probably Yes
Probably No
Definitely No

5. When you disagree with someone, you first want to apologise
Definitely Yes
Probably Yes
Probably No
Definitely No

6. You are always willing to delay your break if things are busy
Definitely Yes
Probably Yes
Probably No
Definitely No

7. You are relaxed and easygoing
Definitely Yes
Probably Yes
Probably No
Definitely No